Contact
Reach Clipnest Video directly. We read every message and reply personally — in Polish or English.
Everything about your account and the Service: questions, complaints, appeals against our decisions. This address is also our single point of contact under the Digital Services Act (DSA) — for authorities as well as users.
Requests concerning your personal data (access, rectification, erasure, objection) and anything else about privacy.
Notices of content stored in Clipnest Video that you believe to be illegal. Describe why, and give the link or the recording so we can find it.
Plain email for anything else — ideas, questions, a hello. No ticketing system, no chatbot, no escalation maze.
Hang out with the team and other Clipnest Video users — questions, feature ideas, camera-setup tips. Real-time chat when email feels too slow.
By post
Correspondence and complaints by post: Clipnest Video. The service provider is a natural person; name, place of residence and postal address:
Languages
We handle correspondence in Polish and English.
Response time
We aim to respond within one business day during the European working week. Complaints are handled within the time limits set out in the Terms of Service.
Privacy & data requests
For account deletion or personal-data requests, write to privacy@clipnest.video from the address on file with your account so we can verify ownership before acting on it. We do not action data requests received from third-party addresses.